The safety and welfare of our students is a top priority for us. These are some of the ways in which we care for our students while they are with us, and the services we provide to ensure they are safe and happy:

• 24 hr emergency telephone number for students, their parents and group leaders
• Handbook covering all aspects of the programme distributed in advance to students and group leaders
• Qualified First Aiders on site at the school and at the residence
• Thorough student and group leader inductions upon arrival, which outline key safety and welfare elements of the programme
• Regular fire drills carried out at the school and accommodation
• Fully DBS checked staff, including our drivers

• A rigorous job application process for all staff members, and regular Continuous Professional Development (CPD) training
• Compulsory safeguarding training for all of our staff members before they commence employment
• School policies regarding to safety, welfare and safeguarding followed by all staff and group leaders, and available upon request
• Dedicated staff members assigned to students travelling without a group leader
• Regular formal and informal student feedback opportunities throughout their programme, to ensure that they are having a positive experience
• Free NHS service for EU students (we recommend that non-EU students take out their own insurance, which we can advise upon)
• All specialist diets/preferences can be catered for

Our Policies

Our polices and procedures relating to the welfare and care of our visiting young learners can be downloaded here:

• Safeguarding Policy (PDF)
• Policy and Procedures Handbook (PDF)